Hotel managers plan, organize and direct the operations of hotels, motels and similar establishments to provide guest accommodation and other services.
Skill level:
Skilled
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Job Responsibilities
- Directing and overseeing reservation, reception, room service and housekeeping activities
- Supervising security arrangements and garden and property maintenance
- Planning and supervising bar, restaurant, function and conference activities
- Observing liquor, gaming and other laws and regulations
- Assessing and reviewing customer satisfaction
- Overseeing accounting and purchasing activities
- Undertaking budgeting for the establishment
- Controlling selection, training and supervision of staff
- Ensuring compliance with occupational health and safety regulations
- Providing guests with local tourism information, and arranging tours and transportation