Travel consultants and clerks supply information, arrange travel itineraries, obtain travel and accommodation reservations and organize group tours.
Skill level:
Semi-skilled
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Job Responsibilities
- Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements
- Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures
- Preparing itineraries
- Making and confirming reservations for travel, tours and accommodation
- Issuing tickets, boarding passes and vouchers
- Helping customers in obtaining necessary travel documents such as visas
- Verifying travel documentation and registering passengers and luggage at check-in and departure
- Preparing bills and receiving payments