Job Definition

  • compiling lists of prospective client businesses using directories and other sources
  • acquiring and updating knowledge of employers’ and competitors’ goods and services, and market conditions
  • visiting regular and prospective client businesses to establish and act on selling opportunities
  • assessing clients' needs and resources and recommending appropriate goods or services
  • providing input to product design where goods or services must be tailored to suit clients’ needs
  • developing reports and proposals as part of sales presentation to demonstrate benefits from use of good or service
  • estimating costs of installing and maintaining equipment
  • monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management
  • quoting and negotiating prices and credit terms, and preparing and administering sales contracts
  • arranging delivery of goods, installation of equipment and the provision of services
  • reporting to sales management on sales made and the marketability of goods and services
  • consulting with clients after sale to ensure satisfaction, resolve any problems and provide ongoing support

    Educational level

    • Unskilled
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