Client information workers not elsewhere classified

Role Responsibilities

  • Interviewing patients to obtain and process information required to provide hospital services
  • Interviewing applicants for public assistance to gather information pertinent to their application
  • Verifying the accuracy of information provided
  • Initiating procedures to grant, modify, deny or terminate assistance
  • Providing information and answering questions concerning benefits and claims procedures
  • Referring patients or applicants to other organizations if they are ineligible for services

    Skill level