Hotel managers

Hotel managers plan, organize and direct the operations of hotels, motels and similar establishments to provide guest accommodation and other services.

Skill level: Skilled

Job Responsibilities

  • Directing and overseeing reservation, reception, room service and housekeeping activities
  • Supervising security arrangements and garden and property maintenance
  • Planning and supervising bar, restaurant, function and conference activities
  • Observing liquor, gaming and other laws and regulations
  • Assessing and reviewing customer satisfaction
  • Overseeing accounting and purchasing activities
  • Undertaking budgeting for the establishment
  • Controlling selection, training and supervision of staff
  • Ensuring compliance with occupational health and safety regulations
  • Providing guests with local tourism information, and arranging tours and transportation
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